Apologize in advance for any typos; want to pound this out before work.
I don’t think I’m alone in having some problems getting all the DLC coming to me with my digital download version of Dragon Age: Origins. It doesn’t help that there are so many sources of gee-gaws: pre-order bonuses, deluxe version bonuses, store-specific bonuses and stuff you earned playing Dragon Age: Journeys.
I finally got everything working and wanted to share my experience. I used Steam so some of these issues may be unique to that platforms.
First, in the Steam client, under “My Games” right click on Dragon Age Origins and pick View Game CD Key. You can have as many as 3 keys in here. The ones with hyphens (xxxx-xxxx-xxxx-xxxx) are redeemable DLC codes (1 for pre-order, 1 for the deluxe version). On the Bioware social site, log in and from the left nav panel (under your portrait) pick Profile and then Redeem Promo Codes. Paste these keys in that field and hit submit. The key with no hyphens xxxxxxxxxxxxxxxxxxxx is your game registration key. You put that in under Profile and then Register game.
I had to enter keys several times to get them to work, since the site is so overloaded.
The next problem I had was that 1 bit of DLC downloaded and installed, then 4 more downloaded but didn’t install and I couldn’t get them to install. And other stuff I had coming wasn’t showing up at all. From surfing forums this is happening to a good number of people.
To fix that problem, run the Dragon Age Launcher and pick Configure from there. Once the Configuration Utility pops up, pick Repair and then Clear Download cache. Now run the game and check your Downloaded Content. This cleared up the problem for me.
If everything is running right, you should see the Warden’s Keep either available for purchase or (if you got the Deluxe version) installed. Once I flushed my cache it was available for purchase, which told me I had to go back and re-submit my redemption code one more time. Then I hit the swirly refresh button at the bottom right of the in-game download screen and Warden’s Keep and Shale and some other items started downloading.
Hopefully the servers will be a bit less burdened tonight and these issues will go away, but without clearing the download cache ‘stuck’ DLC doesn’t seem to clear up.
I still haven’t figured out how to get screenshots to upload, or to access the characters I built ahead of time with the Character Creator.
I’m looking forward to *playing* Dragon Age tonight. Last night was more or less about wrestling with it (and with my computer, which seems ‘fixed’ now that I replaced the new ram with old ram).