Another look at gold selling Spam

So Mythic made a big fuss about how tough they were going to be on gold sellers and how they’ve made it “easier” to report them.

Hmmm.

From the Herald article, Reporting Spammers 101:

Place the text the player sent you in the second window, which asks for details about what was sent. Also note if this solicitation came in the form of in-game chat (any channel), or through the mail system.

Here is a typical gold selling spam. This is what Mythic wants you to key in every time you want to report a gold seller.

Skdjfhoiertr: Hello, www.asdfasd.ca, is selling warhammer gold, 10g for $3.75, 50g for $ 18.77. Delivery in less 3 hours. Get the gold now and be ahead of others

and another:

Banded: < < www.ignsux.com >> Cheapest Warhammer Online Gold, Price (100G==28 USD) , Order < 20 Mins Deliver. Fast Power-Leveling 1-40 sale $259. ~~Welcome to ( www.ignsux.com )

(I’ve changed the urls a bit for obvious reasons.)

In the first case, just typing in the name of the seller is a chore. And while these aren’t super lengthy passages to type, I just feel like Mythic is punishing ME, the paying customer, here. At least that’s how it felt after submitting a dozen or so of these things, many of them complete duplicates of others. Why do I have to type all this crap out? Either allow us to cut and paste the tells, or do the work yourselves and check the log files. I’m happy to type the name of the person and the site they’re advertising, but why is my typing out the cost of the gold they’re selling relevant?

Then once you do report them, does Mythic respond quickly?

[08/10/05][11:08:51]Joined Channel: [1. – Ekrund – Mordrin’s Watch]
(Me logging in. So it took 18 minutes for this spammer to find me.)
[08/10/05][11:26:22] Grotidkya:
[08/10/05][11:35:56] Grotidkya:
[08/10/05][11:47:17] Grotidkya:
[08/10/05][11:57:56] Grotidkya:
[08/10/05][12:10:31] Grotidkya:
[08/10/05][12:21:53] Grotidkya:
[08/10/05][12:34:43] Grotidkya:
[08/10/05][12:46:53] Grotidkya:
[08/10/05][13:29:25] Grotidkya:
[08/10/05][13:43:19] Grotidkya:
[08/10/05][13:59:02] Grotidkya:
[08/10/05][14:13:22] Grotidkya:
[08/10/05][16:09:18] Grotidkya:
And I logged out at 16:21, 6 minutes late for the start of the football game. No idea how much longer Grotidkya was spamming people.
[08/10/05][16:21:35]You will finish logging out in 10 seconds.
[08/10/05][16:21:40]You will finish logging out in 5 seconds.
[08/10/05][16:21:45]You are no longer logging out.

How long does it take to swing the ban-hammer? Either a lot longer than it would seem, or Mythic is seriously deluged with reports. But how many accounts can there be? And if that number is huge…say 1000 gold seller accounts. That’s $50,000 in retail sales for EA/Mythic in gold seller revenue! Or is Mythic banning Characters rather than accounts? That seems to be a losing battle.

I’m just going to start ignoring these guys. They were pretty easy to ignore before I started being a good citizen and following Mythic’s reporting rules. But now that I’ve been trying to report each seller, I suddenly feel like a data entry clerk, not a gamer. I’ll install SpamMeNot and let the gold sellers be someone else’s problem.

Side note: A few of these jerkwads spam you for more than one website. Not sure if the sites are all owned by the same place, or if “gold seller spammer” is a new contractual position in the world of bottom feeders.

Gold sellers move in to Warhammer

As Stylish Corpse reports, gold sellers have hit Warhammer Online.

I got a tell from two of them last night, from different web sites. This early on, they have legit-sounding names. And they aren’t spamming in general chat yet. They’re offering to sell you gold or to power-level your character.

In case you are wondering how to deal with this, I opened a CSR ticket under the topic “Harassment” and left the spammer’s name, the fact that they were selling gold, and the URL of the site they were advertising. Not very long after, CSR Rep Cielua contacted me in game to ask what s/he could do for me. I noted that I was just reporting a gold seller and asked if that was the proper way to report such things, and was told “Yes, absolutely.”

In case you want to report them after the fact, don’t forget you have a chat log! Look in:
\Program Files\Electronic Arts\Warhammer Online – Age of Reckoning\logs\communication\{server name}\{character name}^M

And you’ll have a file for everyone who sent you a tell, and what they sent you. Mine looked like this:

[08/09/20][01:54:30] [SELLER NAME DELETED]: < <[URL DELETED] >> Have good day. Warhammer Online Gold Price (10G==13 USD) ,Fast Power-Leveling 1-40 sale $239. And World Of Warcraft Gold sale (1000G==$24) . ~~Welcome to ( [URL DELETED] )

As a side note, I was very impressed by how quickly CS responded to my ticket on a busy Friday night.