Early on, I scoffed at the idea of Cryptic offering a couple of special subscription offers (a Discounted 6 month sub, and a Lifetime sub) before the game released. All their marketing material said these were limited time offers that ended on Sept. 1st.
I scoffed, but I kept playing preview weekends and “open” beta, and found myself enjoying the game and slowly being sucked in. Finally I decided that I’d snag one of the two special offers, but I wasn’t sure which one. I had until Sept. 1st to decide, so there was no rush.
Last night, Cryptic posted a notice on their website shifting their story and saying now that “Supplies were limited.” By this morning, they were sold out. I didn’t see their site last night as I was busy taking part in the end of beta event. Nothing about this was in the launcher.
How can you sell out of a virtual product?
When I found out I’d missed out on these special deals, I was pretty upset. Had I known the offer was a limited time one, I would’ve purchased early. And I know now that I would’ve actually sprung for the Lifetime Sub. First of all, it comes with 8 extra character slots, and this was clearly a game I would’ve gone alt-crazy in. Second, it feels like the kind of game I’d play casually… a little bit at a time, over a long period, so a Lifetime Sub made sense for me (and I’d just earned a $200 bonus from a freelance job, coincidentally).
Anyway, now that this sweet offer has been dangled in front of my nose, then retracted, I find that I’m no longer interested in giving Cryptic any of my money.
Unless they decide to re-institute the offer. The one legit concern I can understand is that the special offers included entrance into the Star Trek Online beta, and I can see where they’d have to put a limit on those.
So maybe, hopefully, they’ll re-open the offers, just with the STO beta entry removed. I’d be fine with that.
I won’t delete the client, in the hopes that Cryptic does the right thing by their customers.